REFUND & RETURNS POLICY

1. The Bear Archery Satisfaction Guarantee

At our Evansville, IN Pro Shop, we take pride in outfitting you with the world’s finest archery equipment. We understand that choosing a Bear Archery compound bow or traditional recurve is a significant investment. If your gear doesn’t meet your expectations, we are here to help you navigate the return process with transparency and efficiency.

2. 30-Day Return Eligibility

We offer a 30-day return window from the date of delivery. To be eligible for a full refund (minus applicable fees), the following criteria must be met:

Condition: All items—including Bear Archery bows, accessories, and apparel—must be in original, unused, and pristine condition.
Packaging: Items must be returned in their original manufacturer packaging, including all tags, manuals, and included accessories (sights, rests, or quivers).
Proof of Purchase: A valid order number or receipt from info@beararchery.us.com is required.

3. Non-Returnable & Final Sale Items

Due to the technical and safety-sensitive nature of archery equipment, certain items are excluded from our return policy:

Dry-Fired Bows: Any bow (compound or recurve) that shows evidence of being dry-fired (released without an arrow) is strictly non-returnable and voids the warranty.
Custom Gear: Custom-cut arrows, installed peep sights, or bows that have been modified from their factory specifications.
Worn Apparel: Items that have been washed, worn in the field, or are missing original tags.

4. Restocking Fees for Bows

Because every Bear Archery compound bow and traditional recurve undergoes a multi-point technical inspection upon return to ensure safety for the next hunter, a 15% restocking fee applies to all returned bows. This fee covers:

Precision timing and cam synchronization checks.
Limb and riser structural integrity testing.
Professional re-packaging to factory standards.

5. The Refund Process

Once your return is received at our 817 Maxwell Avenue facility, please allow 3–5 business days for our bow technicians to inspect the equipment.

Approval: If approved, your refund will be processed back to your original payment method.
Timeline: Depending on your financial institution, it may take 5–10 business days for the credit to appear on your statement.
Shipping Costs: Original shipping fees are non-refundable. The customer is responsible for return shipping costs unless the return is due to a documented manufacturer defect.

6. Exchanges for Sizing or Models

Ordered a Bear Archery Cruzer G2 but decided you want the Bear Archery Adapt? We make exchanges easy.

Contact us at info@beararchery.us.com to request an exchange.
We will waive the restocking fee if you are upgrading to a higher-value bow model.
You simply cover the shipping difference.